Yolo247 Data Protection and Privacy Statement
1. Policy Overview and Application Scope
This Data Protection and Privacy Statement outlines how Yolo247 Limited ("Organization," "Platform," "We," "Us," "Our") gathers, utilizes, processes, and safeguards your personal data when you engage with our gaming platform and associated services. This statement encompasses all Yolo247 users, including website visitors, registered members, and mobile application users.
We maintain an unwavering commitment to protecting your privacy and ensuring the security of your personal data in strict accordance with applicable data protection legislation and regulatory frameworks. Through service utilization, you provide consent for the collection and usage of your information as outlined in this Privacy Statement.
2. Data Collection Categories
We gather diverse information types to deliver and enhance our services. Personal data encompasses information you provide during registration including full name, email address, telephone number, birth date, and residential address. Financial data includes payment instrument details, transaction records, and banking information required for deposit and withdrawal processing.
Technical data is automatically gathered during platform usage, including IP address, device specifications, browser details, operating system information, and usage patterns. We employ cookies and similar tracking technologies to optimize your experience and analyze platform performance. Gaming data such as betting history, game preferences, and account activity is collected to provide personalized services.
3. Information Utilization Purposes
Your personal data is primarily utilized to deliver gaming services, process financial transactions, and maintain your account functionality. We employ this data to verify your identity, ensure compliance with legal and regulatory obligations, prevent fraudulent activities and money laundering, and maintain platform security integrity.
We additionally utilize your information to communicate regarding your account, deliver promotional content, provide customer assistance, and enhance our service offerings. Technical data assists us in analyzing platform performance, resolving technical issues, and developing innovative features. All marketing communications can be discontinued at any time through account settings or unsubscribe mechanisms.
4. Legal Processing Foundations
We process your personal data based on multiple legal grounds including contractual necessity to deliver our services, legal obligations under gaming regulations and anti-money laundering legislation, legitimate interests in operating our business and ensuring platform security, and your explicit consent for marketing communications and optional services.
Where we rely on legitimate interests, we ensure these interests are appropriately balanced against your privacy rights. You possess the right to object to processing based on legitimate interests at any time by contacting our support team.
5. Data Sharing and Disclosure Practices
We do not commercialize your personal data to third parties. We may share your information with trusted service providers who assist in platform operations, including payment processors, identity verification services, customer support providers, and technical infrastructure partners. All third parties are bound by comprehensive confidentiality agreements and data protection requirements.
We may disclose information when legally required, to regulatory authorities such as the Curacao Gaming Authority, to prevent fraudulent or illegal activities, or to protect our rights and property. In the event of business transfer or merger, your information may be transferred to the acquiring entity under identical privacy protections.
6. Comprehensive Security Protocols
We implement extensive security measures to protect your personal data including military-grade 256-bit SSL encryption for all data transmission, secure servers with restricted access controls, regular security assessments and penetration testing, and comprehensive employee training on data protection protocols.
Financial information is processed through PCI DSS compliant payment systems, and sensitive data receives encryption both in transit and at rest. We maintain robust backup systems and disaster recovery procedures to ensure data availability and integrity. However, no system provides absolute security, and we cannot guarantee complete protection of transmitted information.
7. Data Retention Policies
We retain your personal data only for the duration necessary to provide our services and comply with legal obligations. Account information is typically maintained for the account duration plus seven years following closure to satisfy regulatory requirements. Transaction records are preserved for a minimum of five years as mandated by anti-money laundering regulations.
Marketing preferences and communication logs are retained until you withdraw consent or close your account. Technical logs and security data are typically preserved for two years unless required for ongoing investigations. You may request data deletion subject to our legal obligations and legitimate business interests.
8. Your Data Protection Rights
You possess several rights regarding your personal data including the right to access your data and receive copies of information we maintain about you, the right to correct inaccurate or incomplete information, the right to request deletion of your data subject to legal requirements, and the right to restrict or object to certain processing types.
You also possess the right to data portability, enabling you to receive your data in structured format, and the right to withdraw consent for marketing communications or optional services. To exercise these rights, contact our privacy team through the methods specified in this policy.
9. Cookies and Digital Tracking Technologies
We employ cookies and similar technologies to enhance your experience, remember your preferences, analyze platform usage, and provide personalized content. Essential cookies are required for platform functionality and cannot be disabled. Analytical cookies assist us in understanding user behavior and improving our services.
Marketing cookies enable personalized advertising and promotional offers. You can manage cookie preferences through browser settings or our cookie management interface. Disabling certain cookies may impact platform functionality and your user experience.
10. Cross-Border Data Transfers
Your personal data may be transferred to and processed in countries outside your residence, including jurisdictions that may maintain different data protection standards. We ensure appropriate safeguards are implemented for international transfers, including standard contractual clauses and adequacy decisions where applicable.
All international transfers are conducted in accordance with applicable data protection laws and regulations. We regularly review and update our transfer mechanisms to ensure continued compliance with evolving legal requirements.
11. Minor Protection Policies
Our services are exclusively intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18 years of age. If we discover that we have collected information from someone under 18, we will take immediate action to delete this information and close any associated accounts.
Parents or guardians who believe their child has provided personal data to us should contact our support team immediately. We encourage parents to monitor their children's internet usage and educate them about online privacy and safety practices.
12. Marketing Communication Preferences
We may send promotional emails, SMS messages, and push notifications about our services, bonuses, and special offers based on your preferences and gaming activity. You can discontinue marketing communications at any time through account settings, unsubscribe links, or by contacting customer support.
Even if you opt out of marketing communications, we may still send essential account-related notifications such as security alerts, transaction confirmations, and policy updates. These communications are necessary for account management and cannot be disabled.
13. External Links and Third-Party Services
Our platform may contain links to external websites, services, or applications. This Privacy Statement does not apply to third-party sites, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party services you access through our platform.
Some third-party services such as payment processors may collect information directly from you. These interactions are governed by the third party's privacy policy and terms of service, not ours.
14. Privacy Statement Updates
We may update this Privacy Statement periodically to reflect changes in our practices, legal requirements, or business operations. Significant modifications will be communicated through email notification and prominent website display. The effective date of any changes will be clearly indicated.
Continued service utilization after policy updates constitutes acceptance of the revised terms. We encourage you to regularly review this Privacy Statement to stay informed about how we protect your information.
15. Contact and Communication Information
For inquiries about this Privacy Statement, to exercise your privacy rights, or to report privacy concerns, please contact our Data Protection Officer at privacy@yolo247.com or through our customer support channels available in your account dashboard.
You also possess the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction if you believe we have not handled your personal data in accordance with applicable laws.
16. Statement Effective Date
This Data Protection and Privacy Statement is effective as of your registration date with Yolo247 and will remain in effect until terminated or updated in accordance with these provisions. Your continued service utilization constitutes ongoing consent to this Privacy Statement.
We appreciate your confidence in Yolo247 and remain dedicated to protecting your privacy while delivering exceptional gaming experiences specifically designed for Indian players.